Award-Winning
Customer Service
Customer Service
Lowry Capital is renowned for award-winning levels of service.
Put us to the test, you won’t be disappointed.
Our Service Guarantees
As an award-winning lender of bridging finance, we take customer service seriously. So seriously in fact, we guarantee it…
You will speak to a decision maker every time.
Within 10 minutes you will know if we can offer the funding or not. Our decision makers are available 7 days a week as well as outside normal office hours.
You will get a decision in principle within 30 minutes.
Following a conversation with a decision maker, if the proposition meets our criteria, you will receive outline terms within 30 minutes.
Your valuation will be instructed within 20 minutes of the fee being paid.
Within 20 minutes of the valuation fee being paid, it will be instructed. Expect a verbal figure within 24 hours of inspection and a formal valuation report within 48 hours.
Your solicitor will receive the legal pack within 2 hours.
Once we have instructed our solicitor, a legal pack will be sent within 2 hours. We do not request a legal cost undertaking and indemnity insurance is accepted, speeding up the process even further.
The funds are transferred to meet your deadline.
The funds can typically be drawn down within 5 working days of the application. Our streamlined lending process ensures the quickest possible completion time.
Introducers receive their commission by BACS transfer on the day of completion.
Introducers and brokers receive their commission payment on the day of completion by same day electronic transfer, at our cost.
Unrivalled Service
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Director | Hallmark Financial Services
I have got to say that the service provided by Lowry Capital is second to none, I find Lowry extremely reliable, and I now use Lowry for any deal where speed is absolutely essential. Thanks again to you and your team.
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Route 1 Commercial Finance
I have worked with Lowry for many years and always contact them for short term finance as my first port of call. The team is a pleasure to work with, accessible, flexible, highly professional and fun to deal with. I cannot recommend them enough
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Head of Sales | Positive Lending (UK) Ltd.
Steven and the crew at Lowry Capital make bridging finance refreshing and always go the extra mile to find a reason to write the business not a reason to decline.
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Director | Totally Commercial
First class customer service provided, quick response to questions raised. Decision maker always available to speak to whenever required.
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Regional Director
I am beginning to enjoy working with you even more. Usually, I have to deal with all these little side issues and coordinate with the lender. It is a real treat to have the lender emailing me with updates because she is moving quicker than I can. Most impressive!
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Investment Manager | Hunter Finance (UK) Ltd
Speedy response and faultless communication. My experience with Lowry Capital was very good. Always updating you with what stage the project is at and the remaining matters that need to be cleared. Always responded to emails promptly and very easy to work with. The service was faultless.
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Principal | Murray Commercial Finance
I have been impressed by the whole operation, including your excellent personnel, and I will certainly come back for more as and when required.
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Director | First 4 Mortgages Ltd
Your service is brilliant. Sarah was amazing and I will always look to use your services in the future.
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Head of Commercial | Ingard
Just a line to say a huge thank you to you and your team at Lowry for helping our client and getting him finally across the line. A curve ball on the finance in the 11th hour was not what I needed. Thank you for stepping in and saving the day.
Quick Enquiry
Use our Quick Enquire system to contact a Decision Maker instantly.
